WelcomeHow can we help?Take a ticket ↗
Take a ticket
A visitor taps the kiosk and collects a printed ticket from the thermal printer.
LESS WAITING. MORE FLOW.
A better queue.
A calmer day.
From the first printed ticket to the final call, keep visitors informed and your team in control. Simple queue management, installed at your premises.
✓ On-site installation✓ Your hardware or ours
QMSFlow Service area A
NOW CALLING
A024
Please go to Counter 02↗
ALSO SERVINGA023 Counter 01
UP NEXTA025 A026 · A027
◖)) Clear visual & voice announcements
QMS FLOWYOUR TICKETA024Service area A
Please watch the screen
for your number.
✓
One queue. All connected.Kiosk → Staff → Waiting-area display
Illustrative product display
MADE FOR BUSY WAITING AREAS
SchoolsCollegesTuition centresHealthcareService offices
A SIMPLE JOURNEY
Four steps.
Everything flows.
No confusing process for visitors. No complicated routine for your team. Just a clear path from arrival to service.
Waiting queueA024 WaitingA025 Waiting
Call the next visitor
Staff select their counter, view waiting tickets, and call a visitor from their portal.
NOW CALLINGA024 → 02Please go to Counter 02
Make it clear
The waiting-area TV shows the ticket and counter number, with a voice announcement.
✓Ticket completedReady for the next visitor
Serve & complete
Staff track service time, complete the ticket, and keep the queue moving.
YOUR TEAM, IN CONTROL
Less queue juggling.
More time for people.
Give staff a clear view of who's waiting and what needs their attention, from one simple workspace.
- ↗
Call, recall, complete
Recall a visitor, mark a no-show, or finish a ticket without losing your place.
- ◷
See the time, see the queue
Track the current service time, average waiting time, and tickets served today.
- ▤
Separate queues. One simple system.
Independent queue areas give each team its own tickets, counters, and display.
QMSFlowCounter 02 Your workspace
Service area AServed today38
Avg. wait06:12
Waiting7
CURRENTLY SERVING
A02403:42Service time
Up nextA025Waiting · 04:18
ThenA026Waiting · 02:36
Illustrative staff portal · Example data
SET UP FOR YOUR SPACE
Your premises.
Your choice of hardware.
We install and configure QMS Flow on-site. Bring compatible equipment, or ask us to supply the hardware you need.
Discuss your setup ↗▯
Ticket kiosk
Tablet or iPad
▤
Ticket printer
Thermal printer
▱
Staff portal
Counter workstation
▰
Waiting-area display
TV & announcements
Existing equipment is checked for compatibility. Supplied hardware is quoted separately.
STRAIGHTFORWARD PRICING
A plan for your flow.
One-time installation. One monthly subscription.
Choose the number of independent queue areas you need.
SINGLE AREA
Start with one.
£200/month
+ £700 one-time installation
Request a quote ↗- 1 independent queue area
- Ticket kiosk & staff portal
- TV display & announcements
- Queue dashboard & service timer
MULTIPLE AREAS
Bring teams together.
£300/month
+ £1,400 one-time installation
Request a quote ↗- Up to 3 independent queue areas
- Ticket kiosk & staff portal
- TV display & announcements
- Queue dashboard & service timer
LARGER SETUPS
Keep every area moving.
£450/month
+ £2,000 one-time installation
Request a quote ↗- Up to 5 independent queue areas
- Ticket kiosk & staff portal
- TV display & announcements
- Queue dashboard & service timer
✓ Included with every subscription
Software updates and remote support throughout your subscription. On-site support visits included in year one; chargeable thereafter.
Hardware and expansion work quoted separately.
Need more than 5 queue areas? Let's talk ↗A FEW HELPFUL ANSWERS
Before you
take a ticket.
What counts as a queue area?
An independent service queue with its own tickets and staff counters. Different departments or floors in the same building can each be a separate queue area.
Is QMS Flow installed at our premises?
Yes. QMS Flow is installed on-site, with a one-time installation fee and an ongoing monthly subscription.
Can we use our existing equipment?
Yes, if it is compatible. We can review your existing kiosk, printer, staff workstation, and waiting-area display. We can also quote to supply equipment.
Do visitors need a phone or an app?
No. Visitors take a printed ticket from the kiosk and watch the waiting-area display for their number and counter announcement.
What support is included?
Your subscription includes software updates and remote support. On-site support visits are included for the first year and charged separately afterwards. Additional hardware, new queue areas, and expansion work are quoted separately.
LET'S GET YOUR QUEUE MOVING
A smoother day
starts here.
Tell us about your space, your teams, and the equipment you need. Request a quotation below.
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For schools, colleges, tuition centres, healthcare settings, and service offices.